Enchanting Sorrento

Cookie Policy

Cookies consist of portions of code installed in the browser that assist the Owner in providing the Service according to the purposes described. Some of the purposes for which Cookies are installed may also require the User’s consent.
Where the installation of Cookies is based on consent, such consent can be freely withdrawn at any time following the instructions provided in this document.


Data Controller and Owner

Enchanting Sorrento
Via Palma 34
80061 Massa Lubrense (NA) – Italy
Mob: +39 333 42 100 54
Email: info@enchantingsorrento.com
P.IVA: 08542561215

Since the installation of Cookies and other tracking systems operated by third parties through the services used within this Website can not be technically controlled by the Owner, any specific reference to Cookie and tracking systems installed by third parties is to be considered indicative. For complete information, see the privacy policy of any third party service listed in this document.

Given the objective complexity of the identification of technologies based on Cookies and their integration very closely with the operation of the web, Users are invited to contact the Owner should he wish to receive any further information on the use of Cookies and any use of the them – for example, by a third party – made through this Web Site.


Technical and aggregate statistics Cookies

Activities strictly necessary for the functioning

This Website uses Cookies to save the User’s session and to perform other activities that are strictly necessary for it’s functioning, for example in relation to the distribution of traffic.

Preferences sescue, optimization and statistics activities

This Website uses Cookies to save your browsing preferences and optimize the User’s browsing experience. Among these Cookies includes, for example, the ones to set the language and the currency or for the management of statistics by the Owner of the site.


Other types of Cookies or third-party tools that might make use

Some of the services listed below collect statistics in an anonymized and aggregated form and may not require the consent of the User or may be managed directly by the Owner – depending on how they are described – without the help of third parties.
If any third party operated services are listed among the tools below, these may be used to track Users’ browsing habits – in addition to the information specified herein and without the Owner’s knowledge. Please refer to the privacy policy of the listed services for detailed information.

Contacting the User

Contact by phone (This Website)

Users who have provided their phone number may be contacted for commercial or promotional connected to this Website, as well as to satisfy requests for support.

Personal Data collected: Phone Number.

Contact form (This Website)

By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: City, Cookie, Country, Email address, First Name, Last Name, Phone number, Province, State, Usage data and ZIP/Postal code.

Interaction with live chat platforms

These services allow you to interact with the live chat platforms, managed by third parties, directly from the pages of this Website. This allows the User to contact the support service of this Website or the Website to contact you whileHe is browsing its pages.
If an installed service interaction platforms live chat, it is possible that, even if the users do not use the service, the same collect Usage Data for pages in which it is installed. In addition, the live chat conversations may be recorded.

Zopim Widget (Zopim Technologies Pte Ltd)

The Zopim Widget is a service to interact with the live chat platform Zopim, provided by Zopim Technologies Pte Ltd.

Personal Data collected: Cookie and Usage Data.

Place of processing: Singapore – Privacy Policy

Payment management

The payment management services allow this Website to process payments by credit card, bank transfer or other instruments. The data used for payment are acquired directly by the payment service provider requested without being in any way handled by this Website.
Some of these services may also allow the sending of messages to the User, such as emails containing invoices or notifications regarding payment.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments using their PayPal credentials.
Personal data collected: Various types of data as specified in the privacy policy of the service.
Place of processing: Luxembourg – Privacy Policy

Interaction with external social networks and platforms

These services allow interaction with social networks or other external platforms directly from the pages of this Website.
The interaction and information obtained by this Website are always subject to the User’s privacy settings for each social network.
If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when Users do not use it.

Google+ +1 button and social widgets (Google Inc.)

The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.

Twitter Tweet button and social widgets (Twitter, Inc.)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.

AddThis (Addthis Inc.)

AddThis is a service provided by Clearspring Technologies Inc., which displays a widget that allows interaction with social networks and external platforms as well as sharing the contents of this Website.
Depending on the configuration, this service can display widgets belonging to third parties such as the managers of social networks where interactions are shared. In this case, also the third parties that provide the widget will be informed of interactions and Usage Data on the pages where this service is installed.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA – Privacy Policy

Statistics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA – Privacy PolicyOpt out

Displaying content from external platforms

These services allow you to view content hosted on external platforms directly from the pages of this Website and interact with them.
If a service of this kind is installed, it may still collect web traffic data for the pages where the service is installed, even when users do not use it.

Google Fonts (Google Inc.)

Google Fonts is a typeface visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA – Privacy Policy

TripAdvisor widget (TripAdvisor LLC)

TripAdvisor widget is a content visualization service provided by TripAdvisor LLC that allows this Website to incorporate content from this external platform within its pages.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA – Privacy Policy

Widget Google Maps (Google Inc.)

Google Maps is a maps visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA – Privacy Policy


How can I check the installation of cookies?

In addition to what is indicated in this document, the user can manage your preferences for cookies directly from within their browser and prevent – for example – that third parties can install. Through your browser preferences you can also delete the cookies installed in the past, including the Cookie that is eventually saved the consent to the installation of Cookies by this website. It is important to note that disabling all Cookies, the operation of this site may be broken. You can find information about how to manage cookies in your browser to the following addresses: Google Chrome, Mozilla Firefox, Apple Safari e Microsoft Windows Explorer.

In the case of services provided by third parties, the User can also exercise their right to oppose the tracking inquiring through the privacy policy of the third party, via the link to opt out if explicitly provided or contact the same.

Notwithstanding the above, the Owner informs that Users may follow the instructions provided on the subsequently linked initiatives by the EDAA (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.


Definitions and legal references

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Website, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.

Data Subject

The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Application

The hardware or software tool by which the Personal Data of the User is collected.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Small piece of data stored in the User’s device.


Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to this Application, if not stated otherwise within this document.


Latest update: June 08, 2018